Quality control simplified to three artifacts: team meeting agenda, quality process, and feature of work board. The quality process has six phases: teaming, pre-mobilization meeting two weeks after contract, pre-construction meeting three weeks before work starts, material inspection, initial inspection, and follow-up walks with rolling completion lists. The feature of work board has bullet list of key items on left and pictures of installation steps on right. Quality at base route is do workers know what to install and are they installing it correctly.

What you'll learn in this episode:

• Three artifacts: team weekly tactical agenda, quality process itself, feature of work board deliverable
• Six phases: teaming, pre-mobilization, pre-construction, material inspection, initial inspection, follow-up walks and close-out
• Pre-construction meeting: collect deliverables, review owner's top 10, set safety and quality expectations, coordinate trades, review schedule
• Initial inspection: get crews off on right foot, review submittals, confirm crew knows what to build, educate
• Feature of work board: visual checklist with pictures showing what each step looks like, quality check-off items before closing work

Quality control at its base route is do the superintendent and foreman and workers know what is expected and are they installing according to expectations and do we have a process that triggers that quality control process.

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