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Do you need to have a difficult conversation with someone but don’t know how to start? In this episode, Harvard lecturer Sheila Heen unpacks the challenging dynamics of these conversations and explores some common ways people get stuck. In part one of this two-part episode, she discusses the “What Happened? Conversation.”
By Global Leadership Network4.5
261261 ratings
Do you need to have a difficult conversation with someone but don’t know how to start? In this episode, Harvard lecturer Sheila Heen unpacks the challenging dynamics of these conversations and explores some common ways people get stuck. In part one of this two-part episode, she discusses the “What Happened? Conversation.”

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