Have you ever been inspired by a leader whose life embodies a bold vision and a genuine love for people? Angela Ahrendts, Senior Vice President of Retail at Apple, exudes a contagious joy and personal warmth that sets her leadership apart. In this wide-ranging interview, she discusses how she unexpectedly became a CEO, the importance of work-life balance, how to get the most out of people and the difference between “hard strategies” and “heart strategies.” This interview was recorded in a small, private setting in front of a live audience.