“And so the more that I looked at people outside of the ideal, this ideal that we should fail forward, this ideal that we should pivot forward, I became and remained fascinated with the notion of in that moment, when we have some kind of a catalyzing disruption or interruption, how do we get our bearings? How do we understand who we are in that and then how do we determine how we want to move forward? What are the actual steps that we take? What are the approaches that we use? What are the resources that we draw upon and how do we make sense of it?” -Joan Ball

In this episode of Control the Room, I had the pleasure of speaking with Joan Ball about her career helping organizations flourish in times of change.  She starts with insights into the resources, resourcefulness, and their connection to navigating uncharted territory.  Later, Joan shares how she uses Emergency Services as a metaphor to help her clients make sense of the dynamism they’re facing.  We then discuss the importance of including unstructured time in our schedules. Listen in for the steps to anticipate and thrive during disruption.