The Woodard Report Podcast: Featuring Heather Satterley and Joe Woodard

Episode 114 - How to Restore Broken Trust with Clients - The Woodard Report Podcast


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On this episode, Joe speaks with Heather about the complexities of trust—how it’s broken, why it happens, and most importantly, how to restore it in business and personal relationships. They outline a five-step approach to rebuilding trust, emphasizing self-awareness, assessing intent, and fostering meaningful resolutions.

TV and Movie Quote:

  • Heather quoted Eat, Pray, Love
  • Joe quoted Rocky III

Book of the Week:

  • The Four Agreements by Don Miguel Ruiz / Janet Mills

Favorite Social Posts:

  • Heather mentioned Nancy McClelland on LinkedIn
  • Joe mentioned Adam Markowitz on X/Twitter

The Woodard Report Article of the Week:

  • Woodard Welcomes Shirley Koss as Community and Member Success Manager

Thank you to our show sponsor, Brex! Brex Accounting Partners close clients’ books faster, earn rewards for referrals, and attract new customers — all on Brex. Brex’s integrated platform provides numerous accounting automation benefits, which enable your accountants to focus on premium advisory services, help clients close the books faster, and elevate the overall client experience. To become a Brex Accounting Firm visit brex.com/partners/accounting to apply.

Learn more about the show and our sponsors at Woodard.com/podcast

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The Woodard Report Podcast: Featuring Heather Satterley and Joe WoodardBy Woodard Events

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