Today's guest is the owner of CY Training Works and specialises in helping estate agents and law firms to grow their business, and increase revenue through enhanced customer service.

She is an award winning consultant with years of experience behind her and a proven track record within the property industry.

Her role of helping law firms and estate agents grow their business is done training them on how to win more new business, improve customer relationships and create clients for life.

She is also a mentor for the amazing charity Agents Together and I would 100% recommend checking this out if you think you could benefit from having a mentor or mentoring someone yourself.

If you're wanting to hear from one of the most highly respected people within our industry and someone who has come highly recommended as a guest, have a listen to this episode and you will hear lots of practical advice on how to improve your business.