Are you protecting your business and your people, or are you one complaint away from chaos?

📌In this episode, Gary Heldt sits down with Desmond McIlwain, a seasoned management-side labor and employment attorney with over 30 years of experience. Desmond shares invaluable insights into how small business owners can avoid costly legal pitfalls, build workplace trust, and create environments where employees thrive. From the importance of proactive workplace policies to how to handle harassment allegations, Desmond delivers actionable advice with clarity and care.

🖋 5 Key Takeaways:

👉 Labor laws apply to you—even if you’re small. One employee is enough to trigger legal requirements.

👉 Have a plan—not just for growth but also for compliance. Don’t shelve your policies—live them.

👉 Treat investigations seriously. Every complaint deserves a response, structure, and closure.

👉 Free resources are your friend. Agencies like the EEOC and DOL provide guidance and even free training.

👉 Employees buy in when they feel valued. Your culture and mission matter—don't just train, build trust.

📬 How to Reach Desmond McIlwain, PC:

🔗 Connect on LinkedIn

📩 Reach out via Urbana Systems, where Desmond leads labor relations efforts.

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