Today's guest is the Operations Director at Moss Properties and Fine & Country York.

She started as an estate agent back in 2012 and has worked her way up the ranks ever since.

In this episode we discuss the pandemic era, proptech adoption, work ethic and career progression, communication, culture, loyalty, market cycles, activity discipline, personal brand, content strategy, education, data, reviews, execution, different market segments and AI.

Definitely check out this conversation with someone who is heading up a team that is one of the most positively reviewed agents across the UK on Google and you can learn from them on how this has been achieved.