Female emPOWERED: Winning in Business & Life

Episode 305: How to Transition a Client To Another Team Member


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Welcome back to another episode of Female emPOWERED, the podcast for female boutique fitness and wellness business owners. I’m your host, Christa Gurka, and today we’re diving into one of the toughest leadership challenges for studio and clinic owners: how to transition clients from your personal schedule to a new team member’s schedule—without losing trust, clients, or revenue.

If you’ve ever felt nervous about handing off your long-time Pilates clients, physical therapy patients, or yoga students to a new instructor, this episode is for you. We’ll unpack the real reasons this transition feels so uncomfortable (ego, perfectionism, people-pleasing, scarcity mindset), and I’ll walk you step-by-step through the process I used in my own business to successfully move off the schedule.

Inside this episode you’ll learn:

  • Why keeping every client on your personal schedule leads to burnout and stunts your growth
  • The mindset shift that reframes clients as belonging to the business—not just you
  • How to position a new instructor or PT as an upgrade, not a downgrade
  • Phrases and scripts that work (and the ones to avoid) when having the conversation
  • The exact step-by-step process to transition clients smoothly and protect retention
  • Creative ways to build trust in the handoff—like shadowing sessions, social media introductions, and check-ins
  • How I personally transitioned more than 95% of my caseload off my schedule before selling my studio

🎁 Free Resource: Want my exact email script announcing my transition off the schedule? Grab it here → christagurka.com/clientletter

If you’re ready to stop being the bottleneck, reclaim your CEO time, and set your team up for success, this episode is a must-listen.

👉 Tune in now and let’s start building a business that thrives beyond just you.

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Female emPOWERED: Winning in Business & LifeBy Christa Gurka, MSPT, NCPT- Health and Fitness Business Strategist

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