The Poodle to Pitbull Pet Business Podcast

Episode 394: Pet Care Staffing Summit Preview: How to Fix Your Pet Care Hiring Problem


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Are your staff stuck at a dead end with no room to grow? Could a simple enrichment tweak transform your team’s motivation and retention? What if the key to attracting A+ hires was hiding in plain sight on your website?

In this special Pet Care Staffing Summit preview episode, I’m joined by two fantastic guests -Tim Jackson and Joe Latona - who share the strategies they’re using to fix common hiring headaches in the pet industry.

First up is Joe Latona from WalkerScout, who outlines the five crucial pieces every pet business owner needs in place to build a high-performing team. From enriching your workplace culture to improving wages and SEO, Joe breaks down how to make your business irresistible to top-tier talent—and how AI can help you do it faster.

Then I chat to Tim Jackson, who reveals how his own staff crisis led him to create an “Employee Passport” system that gave his team structure, training, and a way to move forward. He explains how layering in enrichment opportunities has boosted team engagement, improved retention, and aligned staff with his vision for the business. Whether you’re growing your daycare or simply trying to stop the staffing revolving door, this episode gives you practical, proven steps to build a stronger, more stable team.

Tune in to discover;  Tim’s Employee Passport: A structured system that helps staff track training and career progression, preventing burnout and boredom.

Why Enrichment Isn’t Just for Dogs: Tim explains how incorporating enrichment for staff can dramatically increase motivation and morale.

The Five Pillars of Recruitment: Joe shares how enrichment, culture, pay, reputation, and SEO form the foundation of effective hiring.

Hiring Funnel = Gamechanger: Creating a hiring funnel is just as important as a client funnel—and can save you from bad hires.

Speed is Key: Joe stresses the importance of fast, professional follow-up to avoid losing high-quality candidates to competitors.

If you’re tired of hiring headaches and ready for real solutions, this episode (and this Summit) is for you. Click here to get your early bird ticket now

Hiring doesn’t have to be a constant battle. There IS a better way - and you'll find out exactly what that best way is, at the Pet Care Staffing Summit Click here to grab your 'early-bird' Pet Care Staffing Summit ticket now 

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The Poodle to Pitbull Pet Business PodcastBy Dom Hodgson

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