Could your staffing costs be draining your profits?

How do you scale pet care services without multiplying mistakes? What’s the easiest way to increase profitability without adding more clients?

In this episode, I sit down with Sean Felty from Greenlin Pet Resorts - owner of six busy facilities and founder of Next Tree Strategies - to talk about how he’s helping pet care businesses plug their biggest profit leak: labour inefficiency. Sean shares how one payroll misstep at his own company sparked the creation of a labour benchmarking system that’s now saving operators thousands per pay period. 

We talk about the most common issues dog daycares face with over-hiring, reactive scheduling, and manager blind spots - and how Sean’s system helps businesses get control fast, without sacrificing care quality. We also explore why growth often amplifies inefficiencies, and how Sean’s healthcare background taught him to fix processes with data - not guesswork. 

Tune in to discover…

• The Labour Cost Leak – Why most pet care businesses lose thousands on overstaffing without realising. • Benchmarking That Works – How Sean’s system tracks labour hours per pet to keep costs under control. • Seasonality Pitfalls – The sneaky way staffing habits grow out of control and what to do about it. • From Healthcare to Pet Care – What Sean learned in hospitals that now helps daycares save big. • Fixing with Data – Why Sean says labour management isn’t guesswork—it’s a process anyone can master.

If you’re ready to stop guessing and start saving, this episode is your blueprint for smarter staffing and stronger profits. Don’t miss out! Seans put together an awesome free guide -  The Pet Boarding and Dog Daycare Owners Guide to Labor Management, to download a FREE copy click here now

If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now

If you want more help and advice from me then you should grab a copy of my brand new book, How to Disnify Your Pet Business, click here to get your copy now