👋 Hey, Nikki here! Welcome to this month’s ✨ free podcast ✨ of User Research Academy. Each week I tackle reader questions about the ins and outs of user research through my podcast, and share super concrete tips and examples on user research methods, approaches, careers, or situations.

Podcast resources:

* Surveys that work

* 11 Usability Testing Metrics to Enrich Your Reporting

* Measure satisfaction without the NPS

* A Practical Guide to Measuring Usability

* Conduct a benchmarking study

* How to conduct a tree test

* Submit a question

This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.userresearchstrategist.com/subscribe