Marcus Blankenship is a management consultant, trainer and executive coach for software managers and leaders. He helps companies hire the right people, create the right culture, and set up the right process which achieves their goals. Managing a team isn't something learned in college. In fact, his clients often tell him "I never prepared for this role, I always focused on doing the work." If you're ready to improve your leadership, process and team then you need to know Marcus.

What you'll learn about in this episode:

• Why you must identify your high and low performers
• Why you shouldn't be a passive-aggressive leader
• Why you can't hire anyone you can't fire
• Structured management: why you can't set people free without management and why you need to set up strong management systems when your agency is small
• Why consistent one-on-one meetings are so crucial
• What happens in your employee's head when you cancel a one-on-one meeting
• How to create a safe environment where the people below you are willing to give you the feedback you need
• Why you shouldn't let feedback sit more than a week
• Marcus' one-on-one framework guide

Ways to Contact Marcus Blankenship:

• Website: marcusblankenship.com
• Email: [email protected]
• Book: "7 Habits that Ruin your Technical Team"
• Marcus' One-on-One Meeting Framework
• Email list with articles on running your team, daily management tips and guides for running your team: marcusblankenship.com/list

We're proud to announce that Hubspot is now the presenting sponsor of the Build A Better Agency podcast! Many thanks to them for their support!