Retail Therapy

Equal parts retailer and tech company


Listen Later

In this next episode of Retail Therapy, we're chatting about tech and innovation with Erica Berchtold, CEO of THE ICONIC.
 
THE ICONIC is one of the most successful online marketplaces in the country. The company is part of Global Fashion Group which is the leading fashion and lifestyle destination in many markets around the world. 

THE ICONIC launched in 2011 and is one of Australia’s largest fashion, sports, beauty, kidswear and homewares destinations with over 1500 brands and 165,000 items.

Incredibly, THE ICONIC's Sydney-based Fulfilment Centre spans a 28,000 sqm footprint with 46,000 sqm of space, including one of the largest mezzanines and pick towers in the Southern Hemisphere. Erica Berchtold has led the business since 2019 and has seen many achievements since that time.  
 
In this episode, Erica and ARA CEO Paul Zahra discuss: 
  • What goes on behind the scenes in THE ICONIC's tech and digital strategy
  • The workplace skills of the future
  • The importance of agility
  • Using tech to support re-commerce
  • Delivering hyper-personalisation 
  • Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html 

    ABOUT THE ARA: The Australian Retailers Association (ARA) is the oldest, largest and most diverse national retail body, representing a $400bn sector that employs 1.3 million Australians. Learn more: retail.org.au

    Follow us on LinkedInFacebookTwitter and Instagram.

    ...more
    View all episodesView all episodes
    Download on the App Store

    Retail TherapyBy Australian Retailers Association


    More shows like Retail Therapy

    View all
    No Filter by Mamamia Podcasts

    No Filter

    575 Listeners

    Mamamia Out Loud by Mamamia Podcasts

    Mamamia Out Loud

    627 Listeners

    The Money Puzzle by The Australian

    The Money Puzzle

    42 Listeners

    Biz by Mamamia Podcasts

    Biz

    16 Listeners

    The Quicky by Mamamia Podcasts

    The Quicky

    90 Listeners

    The Imperfects by Hugh van Cuylenburg, Ryan Shelton & Josh van Cuylenburg

    The Imperfects

    314 Listeners

    FEAR & GREED | Business News by Fear and Greed

    FEAR & GREED | Business News

    8 Listeners

    Lise and Sarah by Those Two Girls

    Lise and Sarah

    50 Listeners

    Something To Talk About by Stellar

    Something To Talk About

    105 Listeners

    The Money Café with Alan Kohler by Intelligent Investor

    The Money Café with Alan Kohler

    16 Listeners

    15 Minutes with the Boss by The Australian Financial Review

    15 Minutes with the Boss

    4 Listeners

    Chanticleer by Australian Financial Review

    Chanticleer

    9 Listeners

    The Fin by Australian Financial Review

    The Fin

    15 Listeners

    MID by Mamamia Podcasts

    MID

    72 Listeners

    MAFS Funny Podcast by AIIMS Creator Hub

    MAFS Funny Podcast

    15 Listeners