In this interview, Mike Zayonc, co-founder of Kodif, discusses how AI can transform customer support in freight through automation to improve productivity. He explains how his company's CX and Support automation platform's AI tools increase productivity by 40% by deflecting repetitive requests and resolving issues instantly. Mike also shares advice on preparing data now through APIs and recording calls to leverage AI in the future when it becomes more accurate than humans for automating workflows.

LINKS:

• Kodif Website
• Plug and Play Website
• Mike's LinkedIn 

LISTEN TO THE FULL EPISODE HERE

Feedback? Ideas for a future episode? Shoot us a text here to let us know.

-----------------------------------------

THANK YOU TO OUR SPONSORS!

Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interviews powered by SPI Logistics to hear from the company's agents on how they took the entrepreneurial leap.

Shipium is the ML-powered shipping platform built by the executives that created Amazon's supply chain technology. They help 3PL & retail leaders like Stord, Ryder, and Saks Off 5th to reduce shipping costs by an average of 12% while improving on-time delivery.

CargoRex is the logistics industry’s go-to search platform—connecting you with the right tools, services, events, and creators to explore, discover, and evolve.

Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.

This episode provides an insightful look into freight insurance from industry expert, Jim Heide, co-founder of Loadsure. It covers important topics like Lloyds of London, dynamic pricing, fraud prevention tools, autonomous vehicles, and more. Listen to learn how insurance is evolving to better serve shippers and brokers in today's complex freight environment.

LINKS:

• Jim's LinkedIn
• Loadsure Website

WATCH THE FULL EPISODE HERE

Feedback? Ideas for a future episode? Shoot us a text here to let us know.

-----------------------------------------

THANK YOU TO OUR SPONSORS!

Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interviews powered by SPI Logistics to hear from the company's agents on how they took the entrepreneurial leap.

Shipium is the ML-powered shipping platform built by the executives that created Amazon's supply chain technology. They help 3PL & retail leaders like Stord, Ryder, and Saks Off 5th to reduce shipping costs by an average of 12% while improving on-time delivery.

CargoRex is the logistics industry’s go-to search platform—connecting you with the right tools, services, events, and creators to explore, discover, and evolve.

Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.

This episode discusses the truck parking shortage in America with Evan Shelley, CEO of Truck Parking Club. He explains why there's a lack of parking spots for truck drivers, how long this has been an issue, whether it's the government or private sector's responsibility to solve it, and how his company's marketplace app connects drivers to businesses with extra parking capacity. Listen to learn about this major logistics challenge and hear more about Truck Parking Club's innovative solution.

LINKS:

• Evan's LinkedIn
• Truck Parking Club Website 

WATCH THE FULL EPISODE HERE

Feedback? Ideas for a future episode? Shoot us a text here to let us know.

-----------------------------------------

THANK YOU TO OUR SPONSORS!

Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interviews powered by SPI Logistics to hear from the company's agents on how they took the entrepreneurial leap.

Shipium is the ML-powered shipping platform built by the executives that created Amazon's supply chain technology. They help 3PL & retail leaders like Stord, Ryder, and Saks Off 5th to reduce shipping costs by an average of 12% while improving on-time delivery.

CargoRex is the logistics industry’s go-to search platform—connecting you with the right tools, services, events, and creators to explore, discover, and evolve.

Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.

In a new episode of Everything is Logistics, hosts Blythe Brumleve sits down with two yard management technology experts, Colin Mansfield and Severiano Carnera, to discuss how technology can help streamline operations, prevent waste, and improve the driver experience. They share how Yard Management Solutions and process automation can drive major efficiencies and cost savings for companies.

LINKS:

• Yard Management Solutions Website
• Colin's LinkedIn
• Severiano's LinkedIn

WATCH THE FULL EPISODE HERE

Feedback? Ideas for a future episode? Shoot us a text here to let us know.

-----------------------------------------

THANK YOU TO OUR SPONSORS!

Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interviews powered by SPI Logistics to hear from the company's agents on how they took the entrepreneurial leap.

Shipium is the ML-powered shipping platform built by the executives that created Amazon's supply chain technology. They help 3PL & retail leaders like Stord, Ryder, and Saks Off 5th to reduce shipping costs by an average of 12% while improving on-time delivery.

CargoRex is the logistics industry’s go-to search platform—connecting you with the right tools, services, events, and creators to explore, discover, and evolve.

Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.

This episode features Nathan Cheney, founder of Supply Chaney, discussing his experience in logistics, starting a freight agency, and creating educational YouTube content. He shares insights on improving supply chain processes, building company culture, marketing B2B content, and more. He also adds his thoughts on creating efficient content workflows and choosing the right metrics to focus on.

LINKS:

• Nathan Cheney LinkedIn
• Supply Chaney Website
• Supply Chaney YouTube
• Work Wear Safety

WATCH THE FULL EPISODE HERE

Feedback? Ideas for a future episode? Shoot us a text here to let us know.

-----------------------------------------

THANK YOU TO OUR SPONSORS!

Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interviews powered by SPI Logistics to hear from the company's agents on how they took the entrepreneurial leap.

Shipium is the ML-powered shipping platform built by the executives that created Amazon's supply chain technology. They help 3PL & retail leaders like Stord, Ryder, and Saks Off 5th to reduce shipping costs by an average of 12% while improving on-time delivery.

CargoRex is the logistics industry’s go-to search platform—connecting you with the right tools, services, events, and creators to explore, discover, and evolve.

Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.

This episode provides insightful perspectives on logistics technology from Brian Glick, a technology leader with over 25 years of experience. He discusses AI, Internet of Things, integrating systems, and key considerations for implementing new tech. He also provides valuable advice on leveraging technology to solve logistics problems and drive business value.

LINKS:

• Brian Glick on LinkedIn
• Connecting the world’s supply chain data with Brian Glick
• Chain.io
• Chain.io Case Studies
• Chain.io on LinkedIn
• Chain.io on Twitter

WATCH THE FULL EPISODE HERE

Feedback? Ideas for a future episode? Shoot us a text here to let us know.

-----------------------------------------

THANK YOU TO OUR SPONSORS!

Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interviews powered by SPI Logistics to hear from the company's agents on how they took the entrepreneurial leap.

Shipium is the ML-powered shipping platform built by the executives that created Amazon's supply chain technology. They help 3PL & retail leaders like Stord, Ryder, and Saks Off 5th to reduce shipping costs by an average of 12% while improving on-time delivery.

CargoRex is the logistics industry’s go-to search platform—connecting you with the right tools, services, events, and creators to explore, discover, and evolve.

Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.

This episode features Dan Cicerchi, GM of Transportation Management Solutions at Descartes, discussing freight tech innovation, relationship building, and learnings from his experience co-founding MacroPoint. He provides insights on supply chain visibility, actionable data, and advice for startups on focusing on customer needs and profitability. He also shares his perspective on tech's role in logistics.

LINKS:

• Dan's LinkedIn: https://www.linkedin.com/in/dancicerchi
• Descartes' LinkedIn: https://www.linkedin.com/company/descartes-systems-group
• Descartes Website: https://www.descartes.com 

WATCH THE FULL EPISODE HERE

Feedback? Ideas for a future episode? Shoot us a text here to let us know.

-----------------------------------------

THANK YOU TO OUR SPONSORS!

Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interviews powered by SPI Logistics to hear from the company's agents on how they took the entrepreneurial leap.

Shipium is the ML-powered shipping platform built by the executives that created Amazon's supply chain technology. They help 3PL & retail leaders like Stord, Ryder, and Saks Off 5th to reduce shipping costs by an average of 12% while improving on-time delivery.

CargoRex is the logistics industry’s go-to search platform—connecting you with the right tools, services, events, and creators to explore, discover, and evolve.

Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.

Chris Fields, the VP of Sales at Zelh Logistics, discusses his 15 years of experience at TQL and the evolution of the freight brokerage industry. He provides insight into where he thinks the future of freight brokerage is headed based on his experience and touches on topics such as outsourcing models, hiring practices, carrier relationships, and adapting to change.

LINKS:

• Chris' LinkedIn
• Zelh Logistics website
• Armchair Attorney Breaks Down Convoy and TQL Freight Drama

WATCH THE FULL EPISODE HERE

Feedback? Ideas for a future episode? Shoot us a text here to let us know.

-----------------------------------------

THANK YOU TO OUR SPONSORS!

Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interviews powered by SPI Logistics to hear from the company's agents on how they took the entrepreneurial leap.

Shipium is the ML-powered shipping platform built by the executives that created Amazon's supply chain technology. They help 3PL & retail leaders like Stord, Ryder, and Saks Off 5th to reduce shipping costs by an average of 12% while improving on-time delivery.

CargoRex is the logistics industry’s go-to search platform—connecting you with the right tools, services, events, and creators to explore, discover, and evolve.

Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.

In this episode recorded for the Tenney Group, Blythe Brumleve shares her journey into freight marketing, starting as an executive assistant who was handed the keys to run marketing for a $140 million logistics company. She discusses creating content that solves customer problems, being consistent, and why most companies fail at content marketing. She also gives tips on planning content and talks sports.

LINKS: 

• Tenney Group Website
• Tenney Group YouTube
• Full Video: Should Trucking Companies Start a Podcast?

Feedback? Ideas for a future episode? Shoot us a text here to let us know.

-----------------------------------------

THANK YOU TO OUR SPONSORS!

Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interviews powered by SPI Logistics to hear from the company's agents on how they took the entrepreneurial leap.

Shipium is the ML-powered shipping platform built by the executives that created Amazon's supply chain technology. They help 3PL & retail leaders like Stord, Ryder, and Saks Off 5th to reduce shipping costs by an average of 12% while improving on-time delivery.

CargoRex is the logistics industry’s go-to search platform—connecting you with the right tools, services, events, and creators to explore, discover, and evolve.

Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.

Grace Sharkey and Blythe Brumleve are back with another episode of Freight Friends! This time the duo is previewing Freightwaves' F3 conference and discussing Grace's new venture, Logistics Girlie. Plus the two discuss the uptick in cargo crimes along with prevention tips plus the logistics of Barbie SUVs and tinned fish!

LINKS:

• Grace’s Linktree
• F3 Event
• The Great Train Robbery: Everything We Know So Far 
•  Video: Why Americans Fell Out Of Love With Canned Tuna 
• Two Sustainable Brands Riding The Trendy Wave Of Tinned Seafood
• The Tinned Fish Market
• Wild Planet

WATCH THE FULL EPISODE HERE

Feedback? Ideas for a future episode? Shoot us a text here to let us know.

-----------------------------------------

THANK YOU TO OUR SPONSORS!

Are you experienced in freight sales or already an independent freight agent? Listen to our Freight Agent Trenches interviews powered by SPI Logistics to hear from the company's agents on how they took the entrepreneurial leap.

Shipium is the ML-powered shipping platform built by the executives that created Amazon's supply chain technology. They help 3PL & retail leaders like Stord, Ryder, and Saks Off 5th to reduce shipping costs by an average of 12% while improving on-time delivery.

CargoRex is the logistics industry’s go-to search platform—connecting you with the right tools, services, events, and creators to explore, discover, and evolve.

Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.