In this episode of the My DPC Story Podcast, host Dr. Maryal Concepcion welcomes back Justin Lam, founder and CEO of Cool Blue VA, to discuss the benefits of hiring medical virtual assistants for Direct Primary Care (DPC) practices. They dive into key questions DPC physicians face: when is the right time to hire a VA, and how do you efficiently hire and onboard one? Justin shares actionable exercises, such as time and task audits and skills gap analysis, to help doctors identify tasks they can delegate and areas requiring support. The episode highlights the cost-effectiveness of virtual assistants compared to traditional hires, and details how VAs can boost practice efficiency, revenue, patient satisfaction, and physician work-life balance. 

Listeners also learn about Cool Blue VA’s free practice analysis and two-week 80 hours FREE trial, making it easy to experience the value of a medical virtual assistant risk-free. Perfect for DPC physicians exploring ways to streamline workflow, reduce burnout, and grow their practices. For your copy of Cool Blue VA's List of 90+ jobs a medical VA can do and more, stop by and say HI to Justin at the upcoming DPC Summit or visit them at coolblueva.com/2weeks to start a free trial!

LISTEN TO THE MY DPC STORY EPISODE WHERE JUSTIN AND HIS SISTER DR. CARRIE LAM SHARED THE STORY OF HOW COOL BLUE VA GOT STARTED HERE!

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