Now That's IT: Stories of MSP Success

Family Affair: Growing Brite into a Great MSP with Justin Smith


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Journey with us as we delve into the fascinating world of entrepreneurship with Justin Smith, President of Brite. Peel back the layers of Justin's entrepreneurial journey, as he, first with his father then with his brother, took a simple white box manufacturing business and revolutionized it into a thriving IT company with three distinctive units, including managed services. Hear the influence his entrepreneurial parents had on him and the lessons that helped shape his approach to business. Plus, from professional baseball, to working for Xerox, and eventually joining his father in business, Justin shares riveting experiences and lessons learned from these diverse fields.

We also dive deep into the core of the successful family business, examining the importance of maintaining strong relationships while keeping family and business separate. Justin also sheds light on the value of data-driven decision making, the impact of company culture on success, and the crucial role customer retention plays in their growth. His perspectives on organic growth, finding the right fit for business expansion, and reasons for not selling their business at this point are worth paying attention to. Come along for an exciting ride into the world of entrepreneurship, as seen through the eyes of the Justin Smith. 

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'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today.

Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.

This podcast provides educational information about issues that may be relevant to information technology service providers.

Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice.

The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent.

Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors.

The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe.

All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.

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