National Dairy Farmers Assuring Responsible Management (FARM) Program evaluators provide a critical link between a dairy farmer and the consumer, working to ensure best practices. But they’re also a resource for farmers, said Janae Klingler, Manager of Animal Care and Sustainability for the Maryland and Virginia Milk Producers Cooperative Association, in the latest Dairy Defined podcast.

“We are a trusted advisor to our farms,” Klingler said. “Yes, we are here to make sure that our farms are meeting the program standards, but even a bigger part of our job is making sure that our farms get to that point of meeting those program standards and helping them figure out who can help them get there.”