Today’s guest, Chris Brindley MBE, isn’t just one of Britain’s most decorated business leaders, he’s a master of sustainable success, resilience, and high-performance thinking.

Named “Britain’s Best Boss,” former Managing Director at Metro Bank, and Chair of the Rugby League World Cup, Chris brings boardroom wisdom forged in the fires of elite sport.

In this episode, Chris reveals the thinking frameworks that separate leaders from managers, how marginal gains transform teams, and the untold stories behind building world-class performance cultures.

If you're a business leader, coach, or endurance athlete looking to sharpen your mindset, this conversation is gold. Think Diary of a CEO meets the discipline of a sports psychologist - with no fluff, just actionable insight.

So whether you're running your business or a marathon -this is how you endure, lead, and win. Let’s dive in.


Highlights:

• Brains Over Hands: Why leaders get paid to think while managers get paid to do.
• Postpone to Perform: Inside the Rugby League World Cup crisis - tough calls, athlete-first values, and delivering the most inclusive tournament against the odds.
• Values to Unanimous: Turning a split board into one voice by anchoring decisions in purpose, inclusion, and the athlete’s perspective.
• Beach Ball Thinking: Replace right-vs-wrong with right-and-left. Walk around the problem to see every colour before you decide.
• Conductor Leadership: Let go of the instrument, organise talent like an orchestra to create consistent, world-class performance.
• 3 Revolutions, 3 Cs: Tech, People, and World Order - leverage technology for heavy lifting to create Capacity, build Capability, and grow Confidence.
• Outside-In Banking: Make it easy to be your customer - longer opening hours, instant cards, suspend/reactivate features, and measuring “ease of doing business.”
• Balance the Scorecard: People × Customers × Process before Profit - build the service-profit chain and balance life with the Wheel of Life reset.

Links:

Connect with Chris through LinkedIn: https://www.linkedin.com/in/chris-brindley-mbe-9584075/

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This episode was sponsored by The Trusted Team and 4th Discipline