FreightWaves Today

FreightWaves Today

By FreightWavesNewsBusiness News
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FreightWaves Today episodes

  • What to focus on during a volatile market

    Amid a volatile market: take time to refocus on your foundation

    • Recruiting
      • Having the right roles in place to service customer and internal needs
      • Exploring nearshoring partners when possible to limit costs and streamline operations
      • Customer Satisfaction
        • Differentiate your business
        • Ensure that you are meeting the various needs of your customers and carrier relationships (evaluate for top performers)
        • Continue to build relationships so that when the market change again, you have those foundational elements in place
        • Going the extra mile - something that we talk about here at Metafora quite often. Want to make sure that your company is showing value and acting not just in a business sense but also as a partner where possible
        • Speaking to multiple industry veterans, in past cycles, they have noted the importance of the second bullet above
        • Internal Areas
          • Ensuring that you are supporting your resources with what they need to make decisions and assist customers
          • Robust processes, rules of engagement, training, etc.
          • Making sure that your company vision and how you want to treat customers is trickling down to the operational level and that your customers are reaping the benefits and rewards from that
          • Balanced, Diversified Approach
            • Cycles have tended to vary in duration and intensity.
            • Ensure that you are planning for worst-case scenarios and proactively responding to customers and the market to ensure the success and viability of your business
            • Do your best not to make decisions in a silo or for short-term gains that may affect the business more long term
            • Emotional Decision Making
              • Try not to let emotions feed business decisions and instead do your best to act off data and your overall company charter and vision
              • Hasty reactions can often have long-term effects that outlast a cycle
              • Do your best to rationalize
              • Past Cycles
                • Look at what has happened in past cycles and learn from what you did well/the mistakes that were made
                • Take best practices from the above and do your best to incorporate in the business and externally with customers
                • Reach out to your network when possible to gain additional insights and help if needed
                • Learn more about your ad choices. Visit megaphone.fm/adchoices

                  9 min
                • Linking trucking and maritime shipping

                  Thomas Wasson - Enterprise Trucking Expert, FreightWaves - Chattanooga, TN

                  Lauren Beagen - The Maritime Professor - CEO, Squall Strategies - Boston, MA

                  Learn more about your ad choices. Visit megaphone.fm/adchoices

                  12 min
                • 3 big events coming up for WIT

                  Our truck-giveaway, the driver of the year announcement and the Influential Woman of the Year announcement to occur at TIA.

                  Learn more about your ad choices. Visit megaphone.fm/adchoices

                  11 min
                • How small business can grow through 3PLs and Talking Non-Competes

                  Topic: How small business can grow through 3PLs

                  1. What are the benefits of outsourcing logistics operations for small companies?
                  2. How can outsourcing logistics help small companies increase their competitiveness?
                  3. Can outsourcing logistics operations lead to cost savings for small companies?
                  4. How does outsourcing logistics operations help small companies reduce their risk?
                  5. Can outsourcing logistics operations help small companies to better manage their resources?
                  6. In what ways can outsourcing logistics operations help small companies to improve their customer service?
                  7. Topic: Talking Non-Competes

                    1. What do you see as the future for non competes the FTC rules that are taking comments right now are at 5,300 comments and could potentially ban them. Do you see that being successful, or likely to get stuck in legislation and court cases?
                    2. Can you describe your experience, personally with noncompete agreements? Have you ever been trapped by one, or been free to leave at will?
                    3. How do you balance an employer's need for protection through a noncompete agreement with an employee's right to work in their chosen field?
                    4. How do you stay current on changes to the law regarding noncompete agreements?
                    5. How many prospective employees have lost as a result of their noncompete
                    6. How do you advise freight brokerages on balancing their need for protection through a noncompete agreement with the need to attract and retain top talent in the industry?
                    7. Learn more about your ad choices. Visit megaphone.fm/adchoices

                      10 min

                    About FreightWaves Today

                    From the publisher's feed

                    FreightWaves NOW is your daily source for the most impactful news in logistics. We break down the complex world of freight—covering trucking, rail, air, and ocean markets—to bring you actionable…

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