In this episode with Dr. Kristina Pusz, we delve into the transformative impact of scheduling more staff meetings. While many practices struggle to carve out adequate time for meetings, Dr. Pusz schedules 1.5 hour leadership meetings and 1 hour departmental meetings every week! We discuss the impact this has had on critical areas such as staff turnover and communication challenges. Dr. Pusz shares personal insights on transitioning from a boss to a leader, fostering trust among team members, and why accountability and feedback play pivotal roles. Discover how tracking key performance indicators (KPIs) can boost revenue and overall practice culture. The podcast unveils the positive outcomes: improved work-life balance, a more cohesive team, and a thriving optometry practice.