In this episode of Remodelers On The Rise, Kyle sits down with Blair Roedel of BEC Innovations to talk about growing a remodeling business.

Blair shares how she went from launching a handyman company during COVID to eventually building it into a full remodeling business. They unpack what it's been like to separate the handyman side from the remodeling side, why that shift matters, and what she's learning along the way.

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Takeaways

The transition from handyman services to full remodeling requires a shift in mindset. Understanding the client journey is crucial for improving sales and service delivery. KPIs should focus on both lagging and leading indicators to drive business growth. Networking and building relationships are essential for securing larger projects. Charging for design development legitimizes the process and improves client commitment. A personalized client experience can enhance trust and satisfaction. It's important to allow team members to take ownership of their roles. Business growth requires a focus on foundational processes and financial stability. Regularly reviewing and refining KPIs can lead to better business outcomes. Embracing change and being open to new strategies is key to success.

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Chapters

00:00 Introduction and Background 06:40 Transitioning from Handyman to Remodeling 12:39 Rebranding and Business Strategy 18:46 Client Journey and Design Development 24:36 Key Performance Indicators (KPIs) 26:52 Coffee Preferences and Personal Insights 28:49 Networking Strategies for Business Growth 30:33 Key Performance Indicators (KPIs) for Success 32:42 Excitement and Challenges in Business 34:47 Financial Foundations and Business Processes 38:42 Recognizing Team Contributions and Personal Growth 40:39 Takeaways and Reflections on Business Practices