At Agent Rainmaker, we offer Letting Agency Coaching on how to grow your business. Harriet Kirby attended our training, optimised her business and has an incredible story to share as a result...

Her journey has seen her go from being a Director, working as what she calls a "glorified tenancy manager" - stuck on the tools of the day to day operations, to being a business owner with an efficient team growing the business.

Harriet joined Sally in our studio for this podcast episode. Follow along with the key moments below.

Key moments:

00:46 - The challenges Letting Agents face

01:40 - When Harriet found Agent Rainmaker

03:05 - How Harriet became a Director

04:15 - Harriet shares how she was stuck still working on the tools as a "glorified tenancy manager" whilst she was a Director

05:18 - What is the difference between a staff member and a director?

06:07 - Harriet shares how it feels operating as a Director vs. a staff member

06:24 - Harriet shares how her team have responded to the changes in her letting agency

06:55 - Sally shares a common challenge she sees in many letting agents

07:15 - Harriet shares her teams views on her no longer working on the tools

07:36 - Why the change in mindset and taking action is crucial for business growth

08:32 - Common reasons why letting agents do not want to step away from the day to day running of the business

08:49 - What is Harriet's day to day life like now?

09:57 - Harriet shares the growth her business has seen since being on her journey with Agent Rainmaker

12:00 - Harriet shares how optimising her letting agency business has created a ripple effect of change for her personal life (holidays, mum hours and more!)

12:16 - What does the future hold for Harriet's business?

As mentioned in this episode, you can book in a call to speak to one of our team. If you feel your business needs some optimisation, click this link to schedule a call in our diary:

https://www.lettingagency.training/sales-page-336836601695207822274

Download our free Ultimate Letting Agency Growth Guide:

https://www.lettingagency.training/54-ways-website1623165073122

Join our free Facebook Group for Letting Agents:

https://www.facebook.com/groups/agentrainmaker/