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In this Host Planet Playbook episode, Dean McLuckie shares the roller-coaster rise of Euphoric Leisure in South Africa – from a travel club to scaling fast in a complex, ever-evolving STR market.
We dig into regulation challenges, how industry rivals have united to protect responsible hosting, and what makes Euphoric Leisure stand out. Dean drops practical tips for five-star guest experience, why you should never waste a good crisis, and how joy returns to the job when you get the guest journey right.
1:52 The story of Euphoric Leisure
2:21 From a travel club to the short-term rentals industry (via Netflix)
4:32 The wild journey from 0-100
6:46 How the South African STR space is developing
8:12 The challenges in South Africa, starting with regulation
13:15 The threat of regulation has united competitors in South Africa
16:05 What makes Euphoric Leisure stand out
19:01 Tips to deliver an outstanding guest experience
23:43 Never waste a good crisis
26:09 Delivering a great guest experience makes the job joyful
27:22 Quickfire questions
32:02 Shout-out: Nick Taylor
32:53 Ultimate goal
Download a free copy of the Host Planet Playbook: https://www.hostplanet.club/host-planet-playbook
The Host Planet Playbook was created in collaboration with the property management software, Hospitable. Interested in using a PMS which will help you manage your rentals on autopilot? Get 25% off Hospitable for the first three months: https://hospitable.com/partners/hostplanet
Dean McLuckie: https://www.linkedin.com/in/deanmcluckie/
Euphoric Leisure: https://euphoricleisure.com/
The Host Planet Playbook series is presented by James Varley, Founder and CEO of Host Planet. Connect with James on LinkedIn: https://www.linkedin.com/in/jdsvarley/
Host Planet: https://www.hostplanet.club/
By James Varley | Host Planet5
22 ratings
In this Host Planet Playbook episode, Dean McLuckie shares the roller-coaster rise of Euphoric Leisure in South Africa – from a travel club to scaling fast in a complex, ever-evolving STR market.
We dig into regulation challenges, how industry rivals have united to protect responsible hosting, and what makes Euphoric Leisure stand out. Dean drops practical tips for five-star guest experience, why you should never waste a good crisis, and how joy returns to the job when you get the guest journey right.
1:52 The story of Euphoric Leisure
2:21 From a travel club to the short-term rentals industry (via Netflix)
4:32 The wild journey from 0-100
6:46 How the South African STR space is developing
8:12 The challenges in South Africa, starting with regulation
13:15 The threat of regulation has united competitors in South Africa
16:05 What makes Euphoric Leisure stand out
19:01 Tips to deliver an outstanding guest experience
23:43 Never waste a good crisis
26:09 Delivering a great guest experience makes the job joyful
27:22 Quickfire questions
32:02 Shout-out: Nick Taylor
32:53 Ultimate goal
Download a free copy of the Host Planet Playbook: https://www.hostplanet.club/host-planet-playbook
The Host Planet Playbook was created in collaboration with the property management software, Hospitable. Interested in using a PMS which will help you manage your rentals on autopilot? Get 25% off Hospitable for the first three months: https://hospitable.com/partners/hostplanet
Dean McLuckie: https://www.linkedin.com/in/deanmcluckie/
Euphoric Leisure: https://euphoricleisure.com/
The Host Planet Playbook series is presented by James Varley, Founder and CEO of Host Planet. Connect with James on LinkedIn: https://www.linkedin.com/in/jdsvarley/
Host Planet: https://www.hostplanet.club/

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