What are those things that will move your studio forward in 2021? How are you going to become ‘BIGGER’? (And I don’t necessarily mean in terms of your student numbers, or your revenue - your definition of playing BIG in business is your own) In fact, some of the best studios in the world are also branded as single locations. So how should you think about what’s next? Studio owners often spend a lot of time monitoring opportunities and threats in their area, but not quite moving the needle on their own terms simply because they don’t know where to start. Until now, that is, because in today’s brand new episode of the Transform My Dance Studio Podcast, our guest host Shannon Westveer lays out the roadmap for you to futureproof your studio, and facilitate growth the right way. In the final episode of this 6-part series, Shannon drops some value-bombs on planning for the future of your studio, including: How to ensure you are one of the 33% of businesses that makes it past their 10 years Differentiating yourself from other dance studios and standing out by embracing your niche Delivering extraordinary service, consistently How to address customer pain-points and use them to improve your overall customer experience Creating an unforgettable studio culture, whether in-person or virtually Shannon also shares what she believes to be the single most important piece of the puzzle when it comes to navigating the sometimes lonely world of owning your own dance studio.