Kelly speaks to Melody Wilding, an executive and leadership coach, licensed social worker and a former researcher at Rutgers University. She is a professor of Human Behavior at Hunter College and is a contributor to Harvard Business Review, Forbes, and Business Insider. She has a new book, “Managing Up: How to Get What You Need from the People in Charge.” 

“Before you can align with others, you have to know what you want.” 

“Be fully present during your conversation.” 

“You’ll be more successful by listening more than you talk.”