Kelly talks to Gary Noesner, a legendary agent who changed the way hostage negotiation was taught and implemented at the FBI. His book is “Stalling for Time: My Life as an FBI Hostage Negotiator”

“Before we can influence others we must first listen and understand.” 

“Listening is the cheapest concession we can ever make.” 

“Managing a crisis properly depends on managing information.” 

Kelly connects with James Cordova, a Distinguished Professor of Psychology at Clark University. His new book is “The Mindful Path to Intimacy: Cultivating a Deeper Connection with Your Partner.”  

“Attention is the most basic form of love.” 

“Vulnerability is not for the faint of heart.” 

“Deep listening is a radically selfless act.” 

Kelly connects with Telle Whitney, who has logged decades in Silicon Valley’s tech industry. She has a new book: “Rebooting Tech Culture: How to Ignite Innovation and Build Organizations Where Everyone Can Thrive.” 

“Culture change is not a comfortable topic.” 

“Creativity and collaboration are the foundations of innovation.” 

“Failure is one of our greatest teachers.” 

Kelly has a fascinating conversation with psychologist and professor Caroline Fleck to discuss her new book “Validation: How the Skill Set That Revolutionized Psychology Will Transform Your Relationships, Increase Your Influence, and Change Your Life.” 

“Fear is a liar.” 

“You don’t encourage good behavior by convincing someone they’re bad.” 

“Taking about shame takes courage.” 

Kelly reconnects with Northeastern University professor Laura Huang to dig into the science behind intuition and gut feelings. Her new book is called, “You Already Know: The Science of Mastering Your Intuition.” 

“Gut feel is related to emotional intelligence.” 

“Our gut feel whispers to us, and we don’t often listen.” 

 “We usually recognize our Spidey sense most easily.” 

Kelly talks to Lori Rosenkopf, Vice-Dean of Entrepreneurship at the Wharton School of Business. Her new book is called, Unstoppable Entrepreneurs: 7 Paths for Unleashing Successful Startups and Creating Value through Innovation. 

“I think we’ve all watched too much Shark Tank.”

“My definition of entrepreneurship is value creation through innovation.”

“I think to be a great entrepreneur, you have to have one thing: self-awareness.” 

Kelly talks to Rob Acton, who pairs businesspeople with non-profit boards and offers excellent advice on making the most of the cause you choose. His book is called “Becoming a Causie: Champion Your Cause Through Nonprofit Board Leadership.”

“I think everyone is a potential causie.” 

“Passion for the mission is necessary but not sufficient.” 

“Notable board service often happens outside the four walls of the boardroom.” 

Kelly talks about the most effective tools for finding work with Madeline Mann, an HR & Recruiting leader who spun her insider knowledge of the hiring process into an award-winning career coaching empire called Self-Made Millennial. She has a new book, it’s called “Reverse the Search: How to Turn Job Seeking Into Job Shopping.” 

“Your greatest asset is that there is only one of you.” 

“It’s more natural to make modest pivots versus complete career overhauls.” 

“A cornerstone of networking is generosity and caring for others.” 

Kelly sits across the table from Robert Bordone and Dr. Joel Salinas who have written the new book “Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In.” 

“The hard truth is that conflict isn’t the problem. We are.” 

“Conflict resilience is not comfortable.” 

“Implicit bias – kills our curiosity and blunts our ability to listen well.” 

Steve Magness was one of the whistleblowers who brought down Nike’s Alberto Salazar. It was a decision that would cost Steve a decade of his life. It also led him to study the true science of great performance. Kelly talks to Steve about his terrific new book, “Win the Inside Game: How to Move from Surviving to Thriving, and Free Yourself Up to Perform.”

“Whistleblowing was miserable.” 

“We now occupy a world that is too big for our minds to handle.” 

“If we let it, failure brings clarity.”