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Chris Rumpf is the Founder, CEO, and El Conquistador oficial of Flyght, a company that unifies restaurant technologies. He and Zack Oates talk the four must-do's of 3rd party, technology integration, and how your restaurant can unify the guest experience in 2021. Thanks Chris!
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Kevin Seo is the CEO/Co-founder of FoodFest Live, a pandemic-born digital events and media company that helps restaurants thrive. Kevin brought energy, insight, and his absolutely contagious laugh to this episode where he and Zack discuss restaurant social media, data, and what marketing looks like today. And no, unfortunately this episode doesn't touch on Search Engine Optimization for those wondering. Thanks Kevin!
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Sam Oches is a musician-turned-foodie who is currently the Editorial Director at Food News Media, the company behind the QSR and FSR magazines. As one of the top people to follow in the food and beverage industry and the host of QSR's Fast Forward podcast, he brought so much value to this episode. He and Zack talk about 2021, and what will stick around in the industry post-COVID-19. Thanks Sam!
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The only thing that may make you hungrier than listening to this podcast would be taking a look at the @utahgrubs Instagram page, which is run by our guest, Olivia Gochnour! Olivia's food photos have attracted over 65K followers, and on this episode she teaches how restaurants can boost their social media feeds with gorgeous pictures, work with influencers, and more. Thanks Olivia!
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What does a conversation between two podcast hosts in the same industry sound like? A lot of energy and well-spoken advice! And good sound quality on both ends. Jen Kern is the current CMO at Qu POS, a company reinventing the POS system for the modern age. She has over 20 years of experience in marketing and tech, and also brought many valuable insights from her podcast, Restaurants Reinvented. Thanks Jen!
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Christopher Sebes brings 30 years in the hospitality industry and whole lot of expertise to this episode of Give an Ovation. As a board member of Valyant AI, ShiftPixy, ItsaCheckmate, and Results Thru Strategy, advising restaurants is kind of his thing. So don't miss his thoughts on S.A.A.S., P.O.S.'s, and more (not just acronyms). Thanks Christopher!
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Gonca Esendemir is the real deal! She is a co-founder and the Chief Marketing Officer of Flatbread Grill, a fresh casual Mediterranean bakery based in New Jersey. Flatbread was started by Gonca and her two sisters and has gone on to experience wild success and press attention from the New York Times, Inc. Magazine, and others. On this episode she tells her story and gives some thoughts on the "next normal" of the restaurant industry. Thanks Gonca!
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Devon Harris is one of the founding members of the Jamaican Bob Sled Team (yes, the one you are thinking of ) and a three-time Olympian who is now a published author, accomplished speaker, and the founder of The Keep On Pushing Foundation. You don't want to miss the inspirational stories and advice he shares on this episode of Give an Ovation. Thanks Devon!
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Kevin Tinsley has been helping restaurants with their print and digital media for 23 years. He got his start in the industry working at the Hard Rock Cafe in Chicago (along with Steve Carell) and now specializes in ghost kitchens and online ordering. He and Zack talk all the above and more. Thanks Kevin!
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After he and his wife experienced the frustration and hassle of running fundraisers as Slim Chicken franchisees, Charley Donaldson co-founded DonationScout to make the process seamless. He and Zack Oates talk why restaurant fundraisers are important, some best practices, and how DonationScout can help. Thanks Charley!
From the publisher's feed
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by…
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.

1,338 Listeners