Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

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Jordan Mellul is the VP of Operations at Qwick,  "an on-demand staffing as a service platform that connects service industry Professionals with food and beverage shifts in real-time" (Qwick.com). He also helped grow Uber for five years during their early stages, so he brings an experienced perspective on the gig economy to this episode of Give an Ovation. Thanks Jordan!

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Marqii is a booming tech company helping restaurants manage their menus and other digital information across all online platforms and free up employees to do what they were hired for. Their co-founder and CEO, Avi Goren came on talk why they've seen success in the pandemic, and give his insights as to how restaurateurs can succiid right now. Tune in for some great content. Thanks Avi!

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CJ Ramirez is the Executive Vice President and Marketing Director at The Absolute Brands, a flavor-packed collection of off premise brands, powered by the fan-favorite Dog Haus. He and Zack Oates discuss listening to your customers, syncing marketing and operations, and a little bit about Ovation. Thanks CJ!

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President and CEO of Return On Ingredients, author,  and educator Mark Kelnhofer is back making his second appearance on Give an Ovation! This time, he and Zack talk innovative ways of lowering expenses on ingredients, labor and more. Thanks Mark! 

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Peter Venti, Founder of familymeal.com, and Tom McNeill, Director of Growth at familymeal.com discuss their website and how it can help diners and restaurants during these challenging times. They also talk about what's working and give a slew of creative ideas for restaurants to increase their revenues. 

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TJ Schier is the president of SMART restaurant group, a successful Which Wich franchisee, author, and speaker (when it's allowed) with decades of experience in the hospitality industry. He and Zack Oates talk the transition from in-person to off-prem dining, menus, and more. Thanks TJ!

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Ian Christopher, Galley Solution's CEO and co-founder came on this episode of Give an Ovation to talk about how Galley Solutions can help restaurant operators not only understand their food costs, but also gain insights about the inner workings of their restaurant through data and make the digital transition successfully. Thanks Ian!

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This episode features John DiLoreto, the current President of Flipdish North America. He and host Zack Oates discuss Flipdish and showcase the importance of restaurants establishing their own digital presence by looking at what happened to companies that didn't. 

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Michael Rolland is one of the co-founders of Lodel, a delivery platform for local business and niche markets. He had some awesome things to say about Lodel, getting the most out of delivery, and more. Thanks Michael!

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Collin Wallace is the co-founder of ZeroStorefront, a purpose-built customer acquisition and retention tool for restaurants and other businesses. He's started many successful companies, and was the former Head of Innovation at Grubhub. As a luminary in the restaurant tech industry, it was a pleasure having him on this episode of Give an Ovation! Thanks Collin. 

He and Zack talk the importance of communication, how restaurants are now e-commerce businesses, and more.