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Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates episodes
- 5 Steps Restaurateurs Must Take During COVID-19 with Crafton Bryant IV
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As the former head of marketing for Metro Diner and Bloomin' Brands, restaurant consultant Crafton Bryant talks with Zack Oates about using down time created from the corona virus, merging operations and marketing, and more on this episode of Give An Ovation.
25 min - Keeping Restaurants Safe During COVID-19 with Steven Mandernach
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5 tips on sanitation and navigating the new normal with the executive director of the Association of Food and Drug Officials (AFDO).
22 min - Advice For Restaurants In The New Normal: 5 Tips with Ann Rolke
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Ann Rolke shares some of her expertise as a strategic marketing and communications professional with over 20 years in the restaurant industry.
26 min - Reducing Risk In Restaurants Post-COVID-19 with Dr. Ben Chapman
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Five expert tips and other insights from North Carolina State University Professor, Ben Chapman.
25 min - Hospitality In The New Normal: How To with Kelli Laube
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Kelli Laube, hospitality trainer at restaurantowner.com, gives 5 specific pointers on making guests feel welcome generally and during a pandemic.
24 min - How To Attribute Your Marketing Dollars With Sean Vazan of LuckyDiem
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LuckyDiem - a truly risk-free marketing tool? (Hint: yes.) Find out on this episode of Give An Ovation with LuckyDiem's VP of Sales, Sean Vazan.
15 min - The Role Of Restaurant Tech In The New Normal with Kelly MacPherson
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Kelly MacPherson, former CIO of Restaurant Brands International, Hard Rock Cafe, and other massive brands, gives 4 insights and other info about restaurants post-COVID-19 in this knowledge-packed episode of Give An Ovation.
31 min - The Post-COVID 19 Restaurant: What To Expect with Cory Warfield
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5 Insights from the CVO and LinkedInthusiast, Cory Warfield, about how restaurants and businesses can succeed going forward.
28 min - Local Longevity: How Your Business Can Succeed with Dave Loveland
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The founder of Keep Local Alive, a platform for business owners to tell their stories, shares 4 tips on how local businesses and restaurants can truly become a part of the community.
20 min - Rethinking Restaurants In The New Normal: 5 Insights From Henry Patterson
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Senior Partner at Rethink Restaurants chats about building effective relationships, navigating COVID-19, and even gives a little shout-out to Ovation.
34 min
About Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
From the publisher's feed
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by…
Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
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