Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

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Ovation CEO, Zack Oates and Joey Ngoy, restaurant owners and CEO of TFN Media, disucss the importance and best practices for restaurant owners to communicate with their customers during COVID-19.

Link to Google map of open restaurants from TFN Media: bit.ly/2TV13ED

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Ovation CEO, Zack Oates talks with Ethan Cisneros, founder of Thirst Drinks about how restaurants can still build value for their customers and keep business rolling in even with store closures due to COVID-19/Coronavirus. 

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Ovation CEO, Zack Oates, and Rev Ciancio, Founder of Yeah! Management, an independent marketing consultant agency, discuss how COVID-19 will ultimately change the restaurant business as we know it today. Listen to learn how you can come back from the pandemic ahead of the competition

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Joe DeSimone is currently the Recruiting & Business Development Manager at Source One Hospitality out of Chicago. Cutting his teeth in hospitality over twenty years ago, Joe made the transition to the recruiting world to assist in growing the boutique hospitality search firm into multiple markets. He currently oversees relationship management for the company in addition to corporate and unit-level recruitment for some of the company's high-level restaurant and hospitality clients. 

In this episode, Zack and Joe discuss the frustrations of recruitment for small businesses/business owners and how to maintain/retain staff. 

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Want to grow your business? Want more customers coming back through your doors? CEO Zack Oates and VP of Sales/Co-Founder Seth Weinert of Ovation discuss the importance of leveraging reviews, customer loyalty, and text marketing to grow business for restaurants and retail business.