In this episode of the PI Playbook, Stephanie Koehler, Associate Director of Digital Content, and Jamie Hallen, Senior Media Buyer of cj Advertising, discuss the intricacies of Google's Local Services Ads (LSAs) and their significance for personal injury law firms. They explore the benefits of LSAs, including their pay-per-lead model, prime placement in search results, and the importance of responsiveness and reviews. Jamie emphasizes that every personal injury law firm should consider using LSAs, while also highlighting the need for patience and consistent management of ad campaigns. The conversation also touches on new features like the 'Rate This Lead' system, which aims to improve lead quality through user feedback.