In this episode we talk about an idea pioneered by an American, Bill Eady. He has developed an approach (BIFF) which incorporates the idea that these people are unlikely to respond to empathy and attempts at friendliness.

In this episode we are talking about one of the big challenges many business leaders are facing as COVID has forced their teams into working from home.

In this episode we tackle the bane of everyone's work life: difficult people and how to deal with them, wherever they appear in your work life.

In this episode we look at the complexities of building trust when your team is not all in the office or workplace together.

In this episode we are talking about our different rituals and ways to greet the new year. Have a listen!

In this episode we talk about our first leadership roles and some of our early failures.

In this episode we talk about the challenges of disconnecting from work, particularly when we are working from home.

In this episode we are looking at how difficult it can be to set and hold our boundaries.

In this episode we are talking about one of the big challenges many business leaders are facing as COVID has forced their teams into working from home.

In this episode we tackle the bane of everyone's work life: difficult people and how to deal with them, wherever they appear in your work life.