Hacking Self Storage

Travis is an awesome guy and very very knowledgeable regarding self storage. I loved this chat with him before our talk at The European Self Storage Conference. Great guy, great chat!

Travis Morrow is the Chairman and CEO of the Store Local Corporation. He is also the president of national self storage

On today's podcast 0:09 – Knowing Travis Morrow 1:32 – The Store Local 3:47 - How Travis got in the Self Storage Industry 4:37 – Travis developed a database to be able to track competitor information 6:20 – The #1 Travis considering superpower is keeping things moving along

7:22 - What Travis loves the most in the industry

10:12 - Podcasts are a great way to communicate

11:28 - The biggest lesson that Travis has learned

13:00 - Simplicity is the key in a modern customer experience

14:09 - Experience in feasibility and market demand studies and from a personal point of view

18:18 - The most important criteria is in the feasibility study

21:26 - Advice from Travis for a self storage owner/facility/company

26:25 – The starting point Travis recommends to improve facilities

29:15 - Quick fire round

Wow!!! So much gold in this podcast ... Get a pen and paper and just enjoy listening to Paul Whittaker!

Paul has worked for four operators, including a national as well as three independents.

His current position is director of Sure Store. He has a wonderful wife and four children which keeps very very busy.

On today's podcast

1:53 - Is there a big difference between national one and independent one fans?

02:48 - How did Paul first come across self-storage

06:18 – Paul stated what he is good at and what his passions are

09:25 – The biggest lesson. I've learned my career well, certainly with regards to storage.

13:20 – How many sites he currently has.

14:23 - The quality of our staff is the operational excellence, that side of things

20:11 - Advice to a storage facility owner or manager

24:18 - You've got to have a quality web platform. You've got to be up there in the Google rankings

28:35 - . Where do you see yourself in five years?

I am so happy and excited to have Rennie on the podcast!

Rennie Schafer is the chief executive officer at the Self Storage Association UK and also the CEO of the Federation of the European Self-Storage Association.

On today's podcast

0:11 – Knowing Rennie Schafer

0:53 - How did Rennie Schafer get into Self Storage Industry.

1:47 – The 1# he consider as superpower and where he expert in.

2:21 - Biggest lesson he learned in his career.

4:43 - What Rennie loves about the Self Storage Industry

7:16 - Major challenges that Rennie sees in Self-Storage industry faces.

8:31 - Most important when setting up a self storage facility

11:55 - The biggest changes in the Self-Storage industry in the next five years

21:41 – Advice from Rennie to a Self-Storage Company

26:03 – Most common mistakes on Self-Storage Companies did make

28:36 - Strange situation Rennie's had since his working at Self Storage Association

31:08 Quick Fire Round: Five Questions For Fun

Loads of Storage Love

Dean