Trade and construction leaders are in the people business. Part of the job of the foreman, like a nurse, is to pay attention and care. It’s not simply about being the boss. In this episode, Nic and Tarina talk about how empathy and listening are skills everyone can learn—whether you’re on a job site, with your family, or helping someone feel beautiful. Nic shares a story about how one foreman used some his “Nic Bittle Crap” to change the life of one young man—a good man and a good worker—who was going through a rough patch. “Help Me Understand” is about taking time to get more information before passing judgment. It’s about understanding before being understood.

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