In this episode of Take-Away with Sam Oches, Sam talks with Jeff Chandler, CEO of HiBar Hospitality Group, parent company to Hopdoddy Burger Bar and Grub. Jeff shares how Hopdoddy adjusted its service model, embraced off premises and made its restaurants more efficient during the pandemic. He also talks about what was behind the decision for Hopdoddy to acquire Grub, which it completed earlier this year, and why acquisitions will continue to be one of the ways it expands in the future.

 

In this conversation, you’ll find out why:

 

• A “racing in the rain” mentality can get you through every crisis
• Simply adding digital capabilities to your operation is not enough to improve your experience or efficiencies
• Just because you’re more of a dine-in and quality-oriented brand doesn’t mean you can’t capitalize on the efficiencies that the QSR industry typically thrives on
• If you’re having trouble expanding organically because you can’t find the right real estate, considering mergers and acquisitions for growth
• If you’ve targeted suburbs for growth, get ready to be patient
• If you build a great team, you can prepare your business for any economic environment we find ourselves in

 

Have feedback or ideas for Take-Away? Email Sam at [email protected].