We know empathy is important in relationships, but what about at work? Karen Millsap, CEO of Egency and TEDx speaker, joins us to share her story and how she’s using empathy to improve workplace culture. After losing her husband in a terrible tragedy, Karen realized how little support our society offers for grieving people. We’ll cover pivotal moments of her experience, how to best help our colleagues after trauma and how empathy and compassion can change the workplace for the better.