The used car game is shifting—and the dealers winning today are doubling down on operational excellence.

In this episode of the Fixed Ops Roundtable, I sit down with Randy Kobat, CEO and President of Repair OnDemand, to dig into what it really takes to streamline reconditioning in 2025.

From skyrocketing parts costs to shrinking margins, we’re feeling the pressure across the board. But Randy brings the clarity.

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What we discuss in this episode:

• Why idle time is killing your time-to-frontline—and what to do about it
• How BlueDriver Max is giving dealers a major advantage (and why even your customers are scanning cars now)
• What centralized reconditioning can teach us about inventory flow, efficiency, and vendor relationships
• How to turn safety compliance (like ADAS calibration) into real profitability
• And why over 50% of dealerships still relying on spreadsheets are leaving serious money on the table

Randy doesn’t just talk tech—he shows how smart systems, tight communication, and better visibility across departments can create a full-circle recon process that’s faster, more profitable, and aligned with the customer’s expectations.

Bottom line: If you’re still treating recon like a one-man job, it’s time to rethink the playbook. This conversation will show you why.

Tune in now to discover how to build a dealership that works in harmony—from trade-in to turn-around.

Listen to the episode featuring Randy Kobat for even more insights!

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Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237

Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY

Thanks, Randy Kobat

Connect with Ted Ings and the Fixed Ops Roundtable:

• Register for the next Fixed Ops Roundtable Event
• Ted Ings on LinkedIn
• Center for Performance Improvement