"How often do people actually file complaints against their therapists, and how often should they?" This pressing question was tackled head-on in a recent episode of "Hidden Killers," with host Tony Brueski and guest psychotherapist and author, Shavaun Scott. Their discussion zeroed in on the intricacies of the mental health profession and provided deep insights into the dilemmas faced by patients.

 

 Many therapy seekers presume that an occasional mismatch with a therapist is just a matter of differing perspectives, often concluding, "We just don't see eye to eye." Yet, Shavaun Scott raises a flag, stating, "I don't think as many people complain and make a formal complaint as they probably should." While there's a distinction between being uncomfortable with feedback and flagging inappropriate advice, the conversation circled the need for an empowered stance.

 

 Discussing the potential pitfalls, Shavaun touched on the gray areas. “There are times when a therapist may be giving someone feedback, and the person just doesn't want to hear it," she elaborated. However, she also pointed out the detrimental side of the spectrum, where therapists provide bizarre suggestions or those that might exacerbate a patient's issues, particularly in couples or parenting counseling.

 

 The ability to file complaints online has simplified the process. Ideally, a legitimate complaint would prompt the licensing board to ask the therapist in question to justify their methods. But can this process be easily circumvented? Taking the case of Jodi Hildebrandt as an example, Brueski questioned the ease with which someone could merely fabricate an acceptable explanation. Shavaun admitted, “She certainly could lie,” but highlighted instances in California where evidentiary hearings forced clinicians to defend their practices in person.

 

 But what happens when therapists themselves are battling with their own mental health issues? Can personal experiences overshadow professional recommendations? There's a vast difference between therapists with genuinely altruistic intentions and those who might be termed "dangerous quacks." Shavaun acknowledges this continuum, noting the rigorous process involved in becoming a licensed mental health clinician. Yet, she admits, “you do get some weird ones in there,” drawing parallels with varying expertise levels in any profession, from medicine to hairdressing.

 

 Stressing the importance of due diligence, Shavaun advises potential clients to be diligent consumers, especially when dealing with sensitive areas like marriage or parent-child relationship counseling. "Do interviews before you choose a professional," she suggests. A 15 to 30-minute preliminary phone call can offer significant insights into a therapist's approach and expertise. She adds, "Talk to at least three, and don’t make a choice until you’ve talked with someone that you feel really is insightful.”

 

 The conversation took a sharp turn when Brueski mentioned how some professionals, like Jodi Hildebrandt, gained business through endorsements from religious bodies or other authority figures. An implicit trust often accompanies such recommendations, but the episode underscores the need for personal agency and informed decisions.

 Concluding our deep dive into this provocative podcast episode, one can't help but wonder, "In our quest for healing and understanding, how do we ensure we're placing our trust in the right hands?"

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