<p>UnitedHealth is facing a class-action lawsuit alleging that the company misused AI to deny specific insurance claims.</p>

<p>The suit raises questions about how health care companies use AI and how it affects the care people receive.</p>

UnitedHealth is facing a class-action lawsuit alleging that the company misused AI to deny specific insurance claims. The suit raises questions about how health care companies use AI and how it affects the care people receive.

How insurance companies use AI to deny claims

Hosted by Meghna Chakrabarti, On Point is a unique, curiosity-driven combination of original reporting, newsmaker interviews, first-person stories, and in-depth analysis, making the world more intelligible and humane. When the world is more complicated than ever, we aim to make sense of it together. On Point is produced by WBUR.

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How insurance companies use AI to deny claims

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