The SaaS Revolution Show

How Intercom acquires customers and built a sales machine with Stan Massueras


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On this week’s episode of The SaaS Revolution Show, Stan Massueras, Intercom EMEA Sales Director talks about sales and customer acquisition at Intercom.

Born and raised in a small village in France, as soon as Stan Massueras graduated college he decided Dublin was the place to be. He bought a one-way ticket and with a thousand euros in his back pocket he went on to experience the booming tech scene in the Irish capital. That was back in 2004 and Stan immediately fell in love with Dublin and has never looked back. His career path has passed through Xerox, HP, Facebook and Twitter before joining Intercom. In each of these companies, he has built European sales operations from the ground up, never expecting the successes they would reach. When he joined Intercom, there was already a small Sales team but Stan ramped up the EMEA sales efforts to new highs.

The conversation traces back how Intercom’s sales thinking has evolved and how currently Stan enables everyone to do the best work they can.

Listen on to hear:

  • How Stan has organised the sales team
  • What is the winning formula of doing great sales
  • His secret to keeping the team motivated and engaged
  • Stan is one of many speakers we will welcome to SaaStock18 for what will be three epic days of learning, connecting and bringing your SaaS to new highs. You can still save €200 on tickets before the end of the day August 3rd. Head over to https://www.saastock.com/founder-exec and grab a single ticket or a team bundle now.

     

     

     

    Check out the other ways SaaStock is helping SaaS founders move their business forward: 

    🇮🇪 SaaStock Europe: 14-15 October 2025 | Dublin, Ireland
    Book you tickets: https://saastock-europe.com/tickets/

    🇺🇸 SaaStock USA 2025: April 2026 | Austin, Texas
    Join the waitlist: https://saastock-usa.com/

    🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/)

    🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home)

    ...more
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    The SaaS Revolution ShowBy The SaaS Revolution Show, Alex Theuma

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