Lots of business like to talk about things like "work culture" and "core values". But for many of those businesses, these are just aspirational concepts. My guest today, Doug Eisenhart, is the President of a manufacturing organization that truly lives and breathes its core values, and has built a work culture second to none.

Doug will talk about how creating this kind of strong organization health internally translates into customer success. Because when your people are all rowing in the same direction, and they're owning and embracing their roles, amazing thing start to happen for your customers too.