Perspectives

How is AI changing banking?


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Scotiabank’s Chief AI Officer, Yannick Lallement, returns to fill us in on the latest breakthroughs in artificial intelligence. He’ll also give us an update on how AI is being used in the banking and finance world and what might be on the horizon. 

For legal disclosures, please visit http://bit.ly/socialdisclaim and www.gbm.scotiabank.com/disclosures 

 

Key moments this episode: 

1:54 – How Yannick got to be Scotiabank’s Chief AI Officer 

3:44 – Did Yannick expect this proliferation of AI technology when he started studying it in the 90s? 

4:37 – The thing that surprised Yannick most about the latest breakthroughs in AI 

5:45 – The surprising way Yannick uses AI in his day-to-day work 

6:30 – A new type of AI on the horizon: agentic AI 

9:02 – In general, has the financial services industry adopted AI? 

9:37 – How has Scotiabank been adopting AI? 

15:25 – How banks and other institutions are safeguarding clients when it comes to AI 

18:22 – What Yannick sees for the future of AI in banking 

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