Think from KERA

How rewards programs trick their most loyal costumers


Listen Later

All those loyalty points you’re racking up at the grocery store, hotels and airlines benefit those companies way more than you. Samuel A.A. Levine is a senior fellow at U.C. Berkeley’s Center for Consumer Law & Economic Justice and he previously served as director of the FTC’s Bureau of Consumer Protection. He joins host Krys Boyd to discuss why newcomers to loyalty programs get priority over long-time customers, the privacy we trade off to get what we think are deals and why we might encounter higher prices anyway. His paper (co-authored by Stephanie T. Nguyen) “The Loyalty Trap: How Loyalty Programs Hook Us with Deals, Hack our Brains, and Hike Our Prices” was published by The Vanderbilt Policy Accelerator and U.C. Berkeley Center for Consumer Law and Economic Justice.

Learn about your ad choices: dovetail.prx.org/ad-choices
...more
View all episodesView all episodes
Download on the App Store

Think from KERABy KERA

  • 4.7
  • 4.7
  • 4.7
  • 4.7
  • 4.7

4.7

892 ratings


More shows like Think from KERA

View all
This American Life by This American Life

This American Life

90,842 Listeners

TED Radio Hour by NPR

TED Radio Hour

22,004 Listeners

Radiolab by WNYC Studios

Radiolab

43,986 Listeners

Fresh Air by NPR

Fresh Air

38,579 Listeners

The New Yorker Radio Hour by WNYC Studios and The New Yorker

The New Yorker Radio Hour

6,806 Listeners

Hidden Brain by Hidden Brain, Shankar Vedantam

Hidden Brain

43,719 Listeners

On the Media by WNYC Studios

On the Media

9,228 Listeners

On Point with Meghna Chakrabarti by WBUR

On Point with Meghna Chakrabarti

4,002 Listeners

Reveal by The Center for Investigative Reporting and PRX

Reveal

8,485 Listeners

Here & Now Anytime by NPR

Here & Now Anytime

1,006 Listeners

Science Friday by Science Friday and WNYC Studios

Science Friday

6,422 Listeners

The Pulse by WHYY

The Pulse

343 Listeners

1A by NPR

1A

4,672 Listeners

Radio Atlantic by The Atlantic

Radio Atlantic

2,340 Listeners

Throughline by NPR

Throughline

16,358 Listeners