Sarah Tilley is the SVP of Talent Acquisition and Management at ServiceNow. With an organization that has over 24,000 employees across 74 different countries, Sarah and her team are focused on delivering a holistic talent strategy that supports employees across the entire talent lifecycle.

During our conversation, Tilley spoke about how she and her team are thinking about a holistic and integrated talent strategy ranging from talent acquisition through succession planning and mobility. Tilley also shared how she and her team are thinking about delivering a talent strategy with respect to key trends around artificial intelligence and skills, as well as the importance of supporting employee career development through enabling strong people managers.