In this episode of Lead Well Wednesdays, John Velez and Brad Conrado discuss the essential elements of building a team of professionals within the fire service. They explore the definition of professionalism, the importance of establishing a culture of accountability, and the significance of recruiting individuals based on values rather than just competency. The conversation emphasizes the need for clear expectations, peer accountability, and the role of leadership in maintaining a high standard of professionalism. The hosts also address the challenges of working with a crew that may not align with one's professional standards and how to elevate team performance in such situations. In this conversation, Brad Conrado and John Velez discuss the importance of building rapport and relationships in leadership, particularly in the fire service. They emphasize personal growth, maintaining proficiency in training, and the balance between coaching and correction. The discussion also highlights the significance of addressing issues promptly to foster accountability and professionalism within a team.