Today, our attention turned to the fact managing relationships and expectations of clients & customers is difficult, especially when things like parking, prices & even being offered cups of tea come into play – so, today, Clive wanted to know, what causes the most tension between you and your customers? 

We were joined by great friends of the show Mike Jones from Panelling Perfect and Ryan from RWC Plastering – and we also chatted to Steve Kerslake – given that it’s mental health awareness week, as we checked in to see how you are doing.

There’s also the pub lunch quiz for your chance to grab 6 points, as well as the very best messages we received!