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In this episode of The Rainmaker Podcast, Sally Lawson is joined by Dawn Bennett of Agent Rainmaker and James Allen of Allen Residential. Two letting agency experts who’ve mastered the art of optimisation, growth, and stepping back from the day-to-day grind.

James shares how he went from working every hour under the sun to running a business that practically runs itself. Tripling turnover, multiplying profit, and finally reclaiming his time. Dawn explains how restructuring operations, redefining roles, and empowering staff can turn chaos into consistency and profit.

Together, they reveal the strategies that let letting agents double their revenue, halve their workload, and create a business that works for them, not the other way around.

If you’ve ever felt trapped in your agency, this episode will show you what’s possible when you stop being an operator and start being a business owner.

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