Physician and professional certified coach Chrissie Ott discusses her article "How an insider advocate can save a loved one." Chrissie shares a terrifying recent story of a friend's elderly, Spanish-speaking mother who was admitted to the hospital and declined rapidly due to medication and dehydration, highlighting how the patient's daughter suspected abuse while the real, urgent medical issues were being missed. She explains how she acted as an "insider advocate," providing her friend with the exact script (including terms like "agitated delirium" and "acute kidney injury") and the escalation path needed to get her mother life-saving fluids. This episode is a critical look at how overworked hospital systems fail patients, why it's so hard for families to navigate a medical crisis, and the rising need for physician advocates to bridge the gap. Learn the language and the steps you need to take to effectively fight for your loved one and ensure they get the right care at the right time.

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