Communication is key in many areas of life, most chiefly the workplace. An office of clashing employees not only makes for unpleasant feelings amongst the employees, but can impact the overall effectiveness and productivity of our employees. But what are some tricks of the conflict resolution trade that can smooth the path to a calm and productive workforce? Laura MacLeod, licensed social worker and creator of the From the Inside Out Project joins us to discuss the most challenging and nuanced aspect of any job – people. Learn simple ways to improve interactions between employees, reduce conflict in your workplace, and know when it's necessary for a manager to jump in and fix an issue versus when it's best to let an issue resolve itself.

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